Shipping Policy

Last Updated: December 04, 2024

Shipping Methods and Delivery Times

• Domestic Shipping:
  • Standard Shipping: 5–7 business days.
  • Express Shipping: 2–3 business days.
    
    
• International Shipping: Delivery within 10–15 business days, subject to customs clearance.

Shipping Costs

• Free standard shipping for domestic orders above AED 999.
• Orders below AED 999 incur a flat fee of AED 200.
• International shipping costs vary based on destination and package weight.

Order Processing

Orders are processed within 1–2 business days. During sales or holidays, processing times may be longer.

Tracking and Issues

• A tracking number will be provided via email upon shipping.
• If the shipment is delayed or lost, contact us at fragrancemalls4u@gmail.com within 15 days.
• For damaged items, email photos to fragrancemalls4u@gmail.com.

Customs and Duties

For international orders, customers are responsible for any customs duties or taxes imposed by their country.