How do I place an order?
Simply browse our collection, add your preferred fragrance to the cart, and follow the checkout process to complete your purchase.
Are the perfumes genuine?
Yes, all our perfumes are 100% authentic, sourced directly from trusted suppliers and top-tier global brands.
Do you offer international shipping?
Currently, we offer shipping within the UAE. For international orders, please contact us for more information.
How can I track my order?
Once your order is shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Can I return a perfume if I don’t like it?
Due to the nature of our products, returns are not accepted. However, if there’s an issue with your order, please contact us within 7 days and we’ll resolve it.
How do I know which fragrance is right for me?
We offer a variety of fragrance categories (Citrus, Floral, Woody, etc.) to help you choose a scent based on your preference. Feel free to reach out if you need recommendations.
Are there any discounts available?
We offer occasional promotions and discounts. Keep an eye on our website or subscribe to our newsletter for the latest updates.
Can I buy perfumes as gifts?
Absolutely! You can add a gift message during checkout, and we offer elegant packaging options to make your gift even more special.
What payment methods do you accept?
We accept all major credit and debit cards, as well as secure payment options like PayPal.
Is there a store I can visit?
Yes, you can visit our physical store in Dubai for a more personalized shopping experience. Check our contact page for the address.
Do you offer samples?
Unfortunately, we don’t offer samples at this time, but we provide detailed descriptions to help you make an informed decision.
How do I sign up for your newsletter?
You can sign up for our newsletter at the bottom of the website to receive updates, new arrivals, and exclusive offers.
Can I change my order after placing it?
Once an order is placed, it cannot be changed. However, you can cancel it within 24 hours and place a new order.
What if my perfume arrives damaged?
If your product arrives damaged, please contact us within 7 days of delivery with photos of the damaged item, and we will arrange a replacement or refund.
Do you offer gift cards?
Yes, we offer gift cards that you can purchase for your loved ones. Visit our Gift Cards page for more details.